Cookie policy

Last updated: 21 August 2026

This Cookie Policy explains how Tykhe d.o.o. (“we”, “us”, “our”), operator of Rhodine.com, uses cookies and similar technologies when you visit our website. It should be read together with our Privacy Policy.

We are established in Slovenia (European Union) and process personal data in accordance with the General Data Protection Regulation (GDPR, EU 2016/679) and the ePrivacy Directive (2002/58/EC) as implemented in Slovenian law (ZEKom-2), as well as the equivalent local implementation of the ePrivacy Directive in your own country of residence.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site work, remember your choices, and — where you allow it — measure performance and support advertising. Similar technologies (such as pixels, tags, local storage, and session-recording scripts) work in comparable ways; in this policy “cookies” covers all of them.

Session cookies are deleted when you close your browser. Persistent cookies remain for a set period or until you delete them.

2. Your Choices & Legal Basis

When you first visit our website, a consent banner lets you accept all, reject all non-essential, or customise cookies by category. Non-essential cookies are not loaded until you give consent.

  • Strictly necessary cookies are set on the basis of our legitimate interest in operating a secure, functioning website and do not require consent.
  • All other categories (functional, analytics, and marketing) are set only with your prior, specific, informed consent, which you may withdraw at any time.

You can change or withdraw your consent at any time using the “Manage Cookie Preferences” button above.

3. Cookies We Use

A. Strictly Necessary — Always active

Essential for the website and online store to function. Without them, services you request — such as adding items to your cart, logging in, or checking out securely — cannot be provided.

Provider / CookiePurposeDuration
WooCommerce (woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*)Keeps track of cart contents and your session while browsing and checking out.Session – 2 days
WordPress (wordpress_*, wp-settings-*)Maintains login state and core site settings (for account holders).Session – 1 year
PayPal / BraintreeSecure payment processing, 3D-Secure authentication, fraud prevention, recurring-subscription tokenisation.Session – up to 3 years
ConsentMagic (cs_* / consent record)Stores your cookie-consent choices so we can honour them.Up to 12 months
FunnelKit (wffn_*, bwfan_*)Maintains sales-funnel progress, order bumps, checkout state, and cart-recovery session data.Session – 30 days

B. Functional — Consent required

ProviderPurposeDuration
LiveAgent (chat widget)Runs our customer-support chat and remembers your conversation across pages.Session – 1 year
Gravatar (Automattic)Displays customer avatars next to product reviews.Session
Preference cookiesRemember language and regional settings.Up to 1 year

C. Analytics & Performance — Consent required

ProviderPurposeDuration
Google Analytics 4 (_ga, _ga_*)Aggregated statistics on pages visited, traffic sources, and site usage.Up to 2 years
Microsoft Clarity (_clck, _clsk, CLID)Heatmaps and anonymised session recordings to diagnose usability issues.1 day – 1 year
PixelYourSite (pys_*, last_pys*, pysTrafficSource)Tracks traffic sources, campaign UTM parameters, and landing pages for ad-conversion attribution.Session – 7 days

D. Marketing & Advertising — Consent required

ProviderPurposeDuration
Google Ads (_gcl_*, conversion linker)Measures ad conversions and enables remarketing.Up to 90 days
Meta / Facebook Pixel (_fbp, fr)Measures ad performance and delivers targeted ads on Facebook and Instagram.Up to 90 days

Google Search Console monitors our site’s search performance via a meta tag or DNS record and does not set cookies on your browser, so it is not listed above.

4. Third-Party Recipients & International Transfers

Some providers above are located outside the EU/EEA (for example, Google, Meta, and Microsoft in the United States). Where personal data is transferred internationally, it is protected by appropriate safeguards, principally the EU–U.S. Data Privacy Framework and/or the European Commission’s Standard Contractual Clauses. See each provider’s own privacy notice for details:

5. Managing Cookies in Your Browser

Beyond our preference centre, you can control cookies through your browser settings. Blocking strictly necessary cookies may prevent parts of the store (such as checkout) from working.

6. Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. Our lead supervisory authority is the Slovenian Information Commissioner (ip-rs.si), but you may also lodge a complaint with the data protection authority in your own EU country of residence.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in the technologies we use or in legal requirements. The “Last updated” date above shows when it was last revised.

8. Contact Us

Questions about this policy or our use of cookies? Contact us at info@rhodine.com.

Tykhe d.o.o., Stantetova 32, 3320 Velenje, Slovenia Ā· VAT: SI 50999664